Retail Use Cases for Augmented Reality

There are many benefits to AR in the retail space. For example, it is a powerful tool to help new consumers feel comfortable when they buy a new product. This is especially important for new customers who might be hesitant to make an online purchase. Augmented reality can also be a valuable sales tool for retailers, as it can decrease purchase anxiety and reduce the risk of a disappointing purchase.

Virtual try-ons

Virtual try-ons in augmented reality have opened up new ways for brands and retailers to engage with shoppers. A consumer can use a mobile app, such as Farfetch’s AR, to try on clothing and accessories from a variety of brands. Sephora has developed an AR app called Virtual Artist, which lets users try on various cosmetics using facial recognition software. The app also includes an interactive tutorial for the users to get the hang of using the new technology.

In addition to improving consumer engagement, virtual try-ons are a great way for brands to cross-sell. For example, a user can try on several different types of makeup using the same virtual try-on application, boosting sales. And while Snapchat once thought it was dying when Instagram and WhatsApp added disappearing photos and Stories, the company is flourishing in the AR space, with partnerships with brands like Prada and Farfetch.

Personalized shopping experience

Augmented reality is a technology that helps consumers better understand the products they are purchasing, and can help sellers improve their shopping experience by providing 3D views of products. These augmented views can help shoppers make better purchases and reduce the need for product returns. This technology is proving its worth in ecommerce, where contextual information can be an obstacle for a successful online experience.

Retailers are feeling a lot of pressure to improve the customer experience in order to keep up with the changing retail industry. With increasingly sophisticated consumers demanding more personalized experiences, retailers are applying the latest technologies, such as AR and VR, to completely reimagine the shopping experience. The new technology promises to remove pain points and replace them with fun, engaging experiences.

Increased revenue

Augmented reality (AR) technology is a promising way to attract consumers and increase revenue for retailers. Specifically, AR can be used to give consumers more information about products. This could include 3D views of the product. It can also be used to help the customer determine whether a product will fit their needs. This could result in lower product returns.

Unlike virtual reality, AR retains the physical environment as the backdrop. This helps users visualize products in context and see how they will fit in a room. For example, the Ikea Place app uses AR to overlay three-dimensional models of furniture onto a live view of the customer’s room, so that consumers can see how the furniture will fit in their room. Moreover, AR has been used in physical stores by brands such as Topshop and Uniqlo. Users can try on clothing and home decor without having to take measurements.


Costs of augmented reality for consumers vary greatly, depending on the complexity of the project. For example, an AR app that is simple and includes a few basic features might only cost five to ten thousand dollars, but an elaborate, feature-rich app can cost anywhere from $300,000 to more than one million dollars. When calculating costs, the complexity and longevity of the project should be considered.

Augmented reality has many potential uses, including entertainment and engagement on social media. Some retailers have already begun using it to a limited extent, including creating branded filters on Snapchat and Instagram Stories. Another company, Wayfair, uses augmented reality to allow its shoppers to interact with items on the store floor in a way that’s more realistic. Users can see the item grow or rise in the virtual space, or manipulate it to interact with it.


While the potential for AR as a consumer-facing tool is significant, challenges still remain in the industry. These obstacles include time, cost, and the difficulty of implementing the technology. Despite these issues, AR can help consumers make better decisions. It can also save them time. It is possible that AR will soon become a common feature in shopping and everyday life.

AR presents many opportunities for retailers and brands. For example, it allows retailers to provide more information about their products, and customers can visualize the features of a product in their physical space. This can reduce product returns and improve sales for companies. It can also provide consumers with 3D views of a product, enabling them to visualize it in their space.

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